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Fraud News

PCMCU wants to keep you in the know about what’s trending in fraud. We have an update for you.

Every day there is another fraudster with a new scheme! With education and awareness – we don’t have to be victims of fraud. We are confident that information in PCM Fraud News can teach you what situations should raise a red flag. We encourage you to monitor your accounts and statements via Virtual Branch and Mobility.

NEW April 16, 2021

Fraud Trends

Please be aware that we are seeing a fraud trend involving a popular gift card scam.

  • If you receive a phone call or an email asking that you purchase gift cards to resolve an issue with a merchant you use, do NOT give them any information and do NOT purchase any gift cards. Fraudsters pose as merchants to get something from you.
  • Commonly impersonated companies may include Amazon, iCloud, Apple and PayPal.
  • To verify your account and transactions, do not click on any links in the email or choose an option from the automated phone call. Log directly into your account with the merchant in question.
  • Do NOT purchase gift cards or send money to anyone you have never physically met in person.
Any time you are in doubt, please call us first at (920) 593-2202…PCM is here to help!
Sign up for real-time card alerts through
PCM’s FREE CardValet app!
Available for both Apple and Android devices.
PCM Credit Union Fraud Specialists
Sara Hicks 920.593.2211 – [email protected]
Tina Klapatch 920.593.2215 – [email protected]

March 25, 2021

Fraud Trends
Please be aware that we are seeing a fraud trend involving a popular app that allows you to send and receive payments called Cash App.
  • If you receive a phone call or an email and you are prompted to download the Cash App to receive a refund or pay someone you do not know, do NOT download the app and immediately stop all forms of communication.
  • Never allow someone you do not know to access your phone, computer, online banking or any other websites or apps you have login information for. Do not give your debit card or credit card information out if you are not the one initiating a transaction or refund.
  • If you make a purchase and need to cancel the transaction, always obtain contact information for the merchant by logging into your account with them or going to their official website.
  • Searching online could provide fraudulent phone numbers and you may be connected to an individual that is not affiliated with the merchant or company you are trying to contact.
Another fraud trend to be aware of involves the purchase of gift cards.
  • If you receive a phone call or an email asking that you purchase gift cards to resolve an issue with a merchant you use, do NOT give them any information and do NOT purchase any gift cards. Fraudsters pose as merchants to get something from you.
  • Do NOT purchase gift cards or send money to anyone you have never physically met in person.
Any time you are in doubt, please call us first at (920) 593-2202…PCM is here to help!
Sign up for real-time card alerts through
PCM’s FREE CardValet app!
Available for both Apple and Android devices.
PCM Credit Union Fraud Specialists
Sara Hicks 920.593.2211 – [email protected]
Tina Klapatch 920.593.2215 – [email protected]

 

 

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